AltixTrader is an information site only. We are not a broker, exchange or trading platform and we never open accounts or take money. Disclaimer

Contact AltixTrader

Contact AltixTrader about the content of this website. Please read what we can and cannot help with before you write.

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To contact AltixTrader, email [email protected]. We read every message about the site and aim to reply to questions about our content within a few working days.

What we can help with

  • Corrections: a fact, figure or calculation you think is wrong.
  • Unclear explanations or topics you would like covered.
  • Broken links, layout problems or accessibility issues.
  • Reports of anyone impersonating AltixTrader.

What we cannot help with

AltixTrader is an information website, not a broker, exchange or trading platform. We have no accounts, so we cannot:

  • Open, close, unlock or verify an account with any firm.
  • Process deposits or withdrawals, or trace a payment.
  • Recover lost or stolen funds, or recommend a recovery service.
  • Give personal financial, investment or tax advice.

If you have a problem with a trading firm, contact the firm through the details on its regulator's register, then your bank if money is involved, and your financial regulator or national fraud reporting service. Our scam guide explains the steps.

Please do not send sensitive detailsNever include passwords, seed phrases, card numbers or copies of identity documents in an email to us. We will never ask for them.

How we handle your message is set out in our privacy policy.